Terms of service

June 15, 2025

At Folk Research, we are committed to protecting your personal data and ensuring transparency about how we use it. This policy explains how we collect, use, and store information when you visit our website.

1. Who We Are

Folk Research is a design and research studio based in the UK. You can contact us at:

Email: hello@folkresearch.com

2. What Information We Collect

When you use our website, we may collect the following types of information:

a. Information You Provide

  • When you contact us via a form or email, we collect your name, email address, and any other information you choose to provide.

b. Automatically Collected Data

When you browse the site, we may collect anonymised data such as:

  • Your IP address

  • Browser type and version

  • Pages visited and time spen

  • Referring website

This helps us understand how our website is used and improve the user experience.

3. Cookies

Cookies are small text files placed on your device to help the website function effectively and provide a better user experience. We use the following types of cookies:

a. Essential Cookies

These cookies are necessary for basic functionality and security of the site.

b. Analytics Cookies

We use tools like Google Analytics to collect anonymised data on how visitors use our site. These cookies help us measure and improve performance.

You can manage your cookie preferences through your browser settings or by using cookie consent tools (if implemented on our site).

4. How We Use Your Data

We use the data collected to:

  • Respond to enquiries or messages you send us

  • Monitor website performance and user engagement

  • Improve our services and communication

  • Ensure site security and prevent abuse

5. Legal Basis for Processing

We only collect and process your personal data where we have a legal basis to do so, such as:

  • Your consent (e.g. for contact forms or non-essential cookies)

  • Our legitimate interest (e.g. site analytics and improvement)

  • Compliance with legal obligations

6. How We Store and Protect Your Data

We store your data securely and take reasonable steps to protect it from unauthorised access or misuse. We do not share your data with third parties unless legally required or necessary to respond to your requests.

7. Your Rights

Under the UK GDPR and applicable data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

8. Third-Party Links

Our website may include links to other websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this policy or how your data is handled, please get in touch at:

Email: hello@folkresearch.com